"My partner and I found a property marketed by Randalls back in March 2020 in Oakley. We have now exchanged. Randalls were professional, punctual and well prepared with a good understanding of that specific property and surrounding area, able to answer our many immediate questions. To say that 2020 has presented some significant challenges to the housing market would be an understatement; fortunately Randalls were able to help us navigate these. Our sincere thanks go to Simon Randall for helping to find innovative solutions to obstacles on more than one occasion. We’ll be moving into our new house next week and couldn’t be happier. Thanks."
"Fantastic service - Simon suggested we view what is now our new home and was so right that it was the place for us - finally moved in and so happy. Nothing was too much trouble for him or Ben - definitely recommend"
"During a very stressful time for everyone Ben at Randalls was always professional and calm. We were very pleased to have Randalls on our side and could not have been happier with their service."
"We recently completed a purchase from Randalls Residential. Ben looked after us from the start of our buying experience and we couldn't have asked for a better service. Ben was always very responsive to our queries and chased solicitors etc where appropriate to keep everything moving.
Due to the recent pandemic our move was delayed, but Ben stuck with us and as soon as our chain was all happy to progress he got everything moving as soon as we could.
Ben is very down to earth, professional, attentive and a pleasure to deal with - qualities we found somewhat lacking from others in the local industry."
"Randalls helped us with the selling of our house, and were extremely supportive and thorough throughout the process. Simon and Ben were easy to communicate with, and were in constant touch, and followed up with solicitors etc. to ensure the sale went through. All this even though for much of the time COVID 19 hampered the process! A great, reliable and efficient team. Thanks so much!"
"Simon and Ben, have been with me all the way in securing a positive outcome and sale, in what has been unprecedented times with the turmoil of the Covid lockdown. Proactive communicators, I was very impressed how hands-on Ben was in removing roadblocks. A happy seller and buyers throughout the chain. These guys know the market extremely well, you will be safe in their honest and straightforward hands."
"Both Ben and Simon couldn't do enough to help with the sale of our house, ensuring we and our buyers were kept up to date with everything at all times. Cant recommend highly enough."
"We sold a house with Randalls recently, they have a good client base and seem to sell very quickly from the houses I see around me. Very pleasant to deal with. We will certainly use them again in the future."
"I would highly recommend Randall’s, Ben & Simon are such honest caring people. Always happy to help and answer questions. They give excellent feedback after each viewing.
Always kept in contact and did an excellent job selling our house, I cannot fault them!!
Thank you Ben & Simon for such excellent service.
"I would definitely recommend Randall’s to anyone looking to sell their home. If you are looking for helpful, proactive agents, who will work hard for you then look no further than Simon and Ben."
"Simon and Ben sold our property for us on the first day of viewings! Their advice about listing price, photos and viewings was completely invaluable and they helped the sale go through smoothly without a hitch. We would have no hesitation in recommending them to friends or family."
"My experience of Randalls was as a buyer. I had face to face dealings with both Simon & Ben and they were fantastic. I could always get hold of someone when needed and they were no nonsense, no flannel, no blah, down-to-earth, real and normal decent people who got to the job done. Thanks to them the process was as painless as house buying can be. I would most definitely ask them to sell my property if the situation did arise in future."
"I bought a house through Randalls and they were amazing. Simon and Ben kept me updated and informed every step of the way of my purchase. They were extremely professional and personable and were an absolute pleasure to deal with. I cannot recommend them enough."
"Quite simply, the gold standard for estate agency. Always honest, always available and really great guys to deal with. Having used a number of local agents over the years all I can say is that, if Randalls covers your area, just use them!"
"As first time buyers, our first experience of the property market couldn’t have been better. The purchase was swift and painless; Ben was proactive throughout, always kept us in the loop and nothing was ever too much trouble. Thank you, Randalls!"
"Absolutely amazing service provided by Ben, he managed every tiny detail and could not have been any more helpful. Truly went above and beyond and was at the end of the phone for the slightest query. Far more than excellent, thank you so much Ben"
"What a great surprise, just bought a house through Randalls residential - definitely not the usual " agent" experience. Ben was always at the end of the phone to assist/reassure and advise, even during the hairy moments, which made the whole journey a thoroughly pleasant experience - I would thoroughly recommend Randalls to anyone thinking about selling or purchasing a house - super job and thanks!"
"Randalls Residential are by far the best estate agents we have used! We first met Ben when he showed us around the house we have now bought; he was extremely knowledgeable about the house and the area, and was more than happy to spend time answering all of our questions.
After the viewing we decided to sell our home with Randalls who were able to start marketing the property within a week, it then sold a few days later.
Ben was very proactive and stayed involved throughout the entire process, regularly chasing all of the solicitors in the chain and updating us. This made a huge difference to our experience and stopped a lot of the stress normally involved with buying and selling."
"Randalls have been by far the best estate agents I have ever used. Ben went above and beyond to help facilitate the sale of my property; I was kept informed throughout the sale and he was always on hand and never too busy to answer any questions.
Randalls are reliable, efficient and honest; I wouldn't hesitate to use them again couldn't recommend them highly enough."
"Simon and Ben are clearly very experienced and extremely professional. Despite the Brexit issues they found a buyer for our house very quickly and the whole transaction was well managed throughout. We were extremely pleased with the service they provided and would have no hesitation in recommending them."
Mr & Mrs Pender
"Absolutely fantastic service, highly recommend Randall's and would definitely use them in the future. They were invaluable in helping us negotiate on our new home and helping us manage the whole moving process from beginning to end."
"First-rate service... We cannot recommend Randalls Residential highly enough. We first met Ben in June 2018 when he showed us the property we have just exchanged on, from that first meeting we had complete confidence in Ben, he was friendly and professional, and as time went on proved over and over that nothing was too much trouble. He listened and responded to all our questions with great patience, even my wife asking him how tall he was as she was trying to work out ceiling heights! We sold through another agent as we have relocated from Bristol but throughout Ben kept in touch to find out how our sale was progressing, and when we were finally in a position to make an offer he liaised with all parties and kept us fully updated. There were a few delays with our exchange date but Ben took control and ensured that everything went through for us to complete on time. We cannot thank him enough. Ken and Amanda Robinson"
Mr & Mrs Robinson
"We highly recommend Randall’s Residential in Basingstoke. Simon has many years of local experience and was able to guide us through our sale with genuine care and knowledge. The sale was not straightforward and we truly believe if we had chosen another estate agent, our sale would have collapsed. When things looked like they were going ‘pear-shaped’, Simon stepped in and offered a solution that satisfied all parties. On the final days, before completion, Ben liaised with all parties involved and kept us up-to-date. We would also add, that while trying to make a purchase via another well-known estate agent who, due to their silly games, lost their buyer a sale (the property is still for sale at a much lower price than we offered). In conclusion, we would not hesitate to use Randall’s as our estate agent in the future. Thank you so much Simon and Ben."
"Over the years we’ve bought and sold various properties and received very mixed service. However, we purchased our latest home via Randalls and have to say they were brilliant. So much more than just an estate agency. They managed to find us the perfect home in one phone call and walked us through every single step from viewing to purchase. In fact they helped along the sale of our previous house to ensure the chain and time frame was adhered too. Thank you."
"Great professional performance by both Ben and Simon."
"Both Simon and Ben provided an exceptional service. All our queries, however small, were dealt with quickly and efficiently. By far the best estate agents that I have used. Thoroughly recommended. Thank you."
"Simon & Ben have been fantastic... They have maintained regular updates and have managed the purchase of my house very professionally with the solicitors. Best agents i have ever used!"
"I was particularly assisted in my purchase of my new home by Simon Randall who was hugely helpful and supportive throughout the whole purchase. I could almost say that he was the conductor of the orchestra, the orchestra being the other estate agents in the chain and the solicitors involved. I'm not sure my purchase would ever have come to fruition without Simon's involvement."
"Simon and his team made our house sale go extremely smoothly. They were respectful with entering our home for viewings, kept us informed along the way and, with expert knowledge of the local area, we had some valuable advice. I wouldn't hesitate to use them again and would definitely recommend them to anyone thinking about selling their property. Thanks Simon, you made a stressful upheaval go without a hitch."
"Simon Randall has proven to be a great agent. He's nursed our sale through various hiccups and whilst it has taken almost 5 months in total to get to exchange, he has been there every step of the way with us. He's also helped our buyer enormously too, which I know has assisted us with the sale. Well done Simon and many thanks for getting us "over the line" eventually. Best, Jo"
"Simon and Ben were extremely helpful and polite. Would thoroughly recommend Randalls Residential to anyone considering moving home."
"Simon and Ben bring to the housing market something you can't underestimate - knowledge and experience. We bought and sold through Randalls and throughout they were excellent, going the extra mile time and time again and would thoroughly recommend. "
"Recently bought my first house through Randalls Residential - Ben was great and made the process incredibly easy. He kept us informed and was very helpful when we had any queries. The bottle of champagne on completion was also a lovely touch and very much appreciated!"
"We recently purchased a property through Randalls Residential and I have to say they were brilliant. In particular Simon who for us went above and beyond.
As we were using a well known online estate agent for our sale, who certainly didn’t live up to the TV ad hype with their post sales team. In fact we’re borderline useless and we wouldn’t recommend them to anyone. Randalls Residential though stepped up and helped us with both the sale of our house and purchase of our new home.
As we had a deadline to meet for completion, Randalls helped guide us through the process and helped ensure we were on track on both side.
In my lifetime I’ve moved homes quite a lot and had many different experiences with a variety of different estate agents. Some good, some horrendous but Randalls Residential for us were exceptional. And I don’t use that word lightly. Takes a lot for me to admit that as I know I have high expectations.
Online estate agents may be a cheaper option but there is a clear reason why. Never underestimate the importance of what happens after you’ve found a buyer. That part is the easy part. It’s the after sales experience which can be the difference between a stress free sale and sleepless nights.
Randalls Residential stepped up on every level and delivered in spades. "
"I have known Simon for many years so when it came to selling my property in Hampshire he was the natural choice.
Simon has that unique quality of being both very professional with many years of experience and also very approachable and friendly.
During the process of selling my home he was always readily available to discuss my concerns and during the contract process kept me very well informed/updated.
I would strongly recommend him to anyone who is both selling a home or wants advice on purchasing a property."
"Phew! Many thanks for nursing this through...."
"Simon and his team left me in total confidence whilst he sold my home during a difficult economic market and at every stage I knew he was working hard to reach a completion for me. Thank you."
"Simon listened to my requirements and did not waste time showing me houses that were not a fit. Second house he showed me was the one."
"Simon and his team were a pleasure to deal with. A swift sale and proactive professional service throughout, highly recommended"
"From the first moment we met Simon he understood our needs and managed to fit these. On selling our house he matched our buyer to the property without her having seen the details. His understanding of properties matched with his personable approach ensured everyone achieved what they wanted. Not only this but he kept everyone informed throughout the process all the way to completion. Thank you Simon! "
Mr & Mrs Allnutt